Senior Business Analyst

Remote (Galicia)

Job description

We are looking for a Business Analyst to join our public sector projects team. The successful candidate will be responsible for leading the analysis and design of administrative processing systems and digital services at regional level, transforming administrative procedures into efficient software solutions whilst ensuring interoperability, security and regulatory compliance throughout the entire lifecycle of the electronic process.

Type of work

Full day

Requirements

Education and experience

  • A degree in Law, Political Science, Management and Public Administration, or Industrial Relations. Other university degrees will be considered provided that the candidate can demonstrate experience in consultancy or functional and regulatory analysis within the public sector.
  • Previous experience as a business analyst or process consultant on e-government projects.
  • Knowledge of how the Galician public sector operates and its digital processing ecosystem.
  • Experience in analysing administrative procedures, drafting requirements specifications and designing workflow processes.

Required knowledge

  • Knowledge of the national regulatory framework: Law 39/2015 (LPACAP) and Law 40/2015 (LRJSP).
  • Knowledge of the Galician regional regulatory framework: Law 4/2019 on Digital Administration in Galicia (LEDIXGA).
  • Practical knowledge of the National Interoperability Schemes (ENI) and Security Schemes (ENS).
  • Ability to model complex processes (using BPMN or flowcharts) and define processing states, transitions and user profiles.
  • Understanding of front-end and back-end architecture for the definition of validations, integrations and processing services.
  • Familiarity with the integration of common services: electronic signatures, electronic notifications, data exchange platforms, etc.

Skills

  • Ability to liaise with business managers within the administration and technical development staff.
  • Ability to translate legal and procedural requirements into clear, well-structured documentation.
  • Rigorous functional quality control and the identification of processing errors.

Responsibilities

  • Analyse and break down administrative procedures with a view to digitising them in accordance with current regulations.
  • Conduct a requirements analysis with the client and define the functional model for the processing systems.
  • Develop low- to medium-fidelity prototypes to validate the user experience and functional flow with the client.
  • Prepare technical documentation: functional analysis documents, use cases, interface specifications and business rules.
  • Ensure functional quality assurance by verifying that the software development strictly complies with the defined requirements and applicable regulations.
  • Identify, document and monitor functional errors or deviations in processing workflows.
  • Design and implement the functional and user acceptance testing plan.
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Will be valued

  • Understanding of the cross-cutting e-government tools and services in Galicia.
  • Experience in using requirements and task management tools.
  • Certifications in project management (Agile/Scrum) or business analysis.
  • Proficiency in screen prototyping tools (Figma, Balsamiq or similar) for defining user interfaces.
I am interested

What do we offer?

  • Permanent contract in a 100% digital technology company.
  • Flexible working hours and option to work from home.
  • Continuous and personalised training.
  • Salary adapted to the candidate's motivation.
  • Flexible remuneration plan.
  • Balidea discount club: travel, restaurants, culture...
  • Join a stable team working on a long-term project that has a positive impact on society.
  • Opportunity to work with leading experts on cutting-edge technology projects.

    Advantages of working at Balidea

    Well-being

    Health promotion programmes, team building activities, workplace climate assessments... We listen to our team and are committed to work-life balance and measures that promote health and well-being.

    Teleworking

    Can you imagine working from home without having to commute? Take note: working remotely for the entire working day is now a fully established option in the company.

    Flexibility

    At Balidea, you have the flexibility to choose your working hours and adapt them to your needs in terms of work-life balance (training, family care, school events, etc.). What's more, we guarantee that you will be able to disconnect digitally.

    A great team

    We boast a great working environment where camaraderie, solidarity and empathy are paramount. We foster these values through our onboarding and support processes, in-person events, online talks and our continuous improvement committee.

    Professional development

    We are clear on this. The Human Resources department is not just an administrative management department; it is a strategic business partner whose mission is to promote your professional development.

    Matrix structure

    It's time to break down hierarchies! Our teams are led by a dual role, technical and managerial, and are organised in a matrix structure, which allows us to be more horizontal.