A series of meetings in Denmark allowed Balidea to demonstrate the virtues of GiDi, the virtual assistant for home healthcare, leaving positive feedback at each of these meetings.
Following Balidea's participation in the Desafia Nordics programme organised by Red.es and ICEX in November 2024, the interest shown in our work in the field of AI and technologies applied to the healthcare sector has recently led a team made up of José Ángel Abeal, Anders Elfving, Iago Mosquera and Andrés Piñeiro to travel to Denmark to hold various meetings with potential clients and collaborators.
At these meetings, we presented GiDi, our patient guidance assistant for following medical protocols, which facilitates real-time monitoring and communication with healthcare professionals (specifically designed to support hospitalisation at home).
The project has relied on the participation of the Home Hospitalisation Unit of the C.H.U. of Santiago, addressing global problems of the health systems of Western societies. For this reason, it has been very well received by the organisations and partners to which it has been presented, both in Spain and internationally.
Among the meetings held, we can highlight the one in the Region of Zealand, where the eHospital project has been launched, taking the Hospital at Home concept to a very advanced level of development, with some very spectacular results:
- 70% less time spent on admission
- 30-57% cost reduction for eHospital admissions.
- Reduction of hospital-acquired infections and functional impairment resulting from hospitalisation.
Very positive ratings
Valuable conclusions were drawn from these meetings, which the members of this institution shared on social media:
'Balidea presented its innovative solution, GiDi. A digital tool that can revolutionise healthcare work by saving doctors time and resources (...) It was inspiring to see how technology can make us more efficient and at the same time create space for what matters most: the conversation with the patient'.
(Pernille K, https://shorturl.at/eCHb4)
'It is exciting to hear about their virtual assistant [GiDi], which uses artificial intelligence to talk to and follow up with patients without using staff resources. So the virtual assistant supports a good and consistent approach to patients'.
(Trine Holgersen, https://shorturl.at/5YSXT)
This is such an exciting tool! Patients at home can get support with their symptoms, treatments and more, just by talking to a virtual assistant. For nurses and healthcare professionals, solutions like this mean better care and smarter ways to support people where they are.
(Mai-Britt Hägi-Pedersen, https://shorturl.at/d6ks3)
Key features of the assistant
GiDi was developed in response to the question, "How can we make monitoring processes for hospitalised patients at home more efficient? With a social and awareness-raising premise to help the elderly, it enables real-time monitoring by recording relevant clinical data such as vital signs, symptoms and medications directly into the electronic medical record.
It incorporates an intelligent alert system that can detect high-risk situations and notify healthcare professionals when urgent intervention is required. It also provides personalised recommendations to patients, such as medication reminders, tailored care advice and proactive alerts to improve adherence. This is achieved by interpreting detailed logs, connecting in real time to information sources or external services and processing data to generate reports, summaries or personalised conversations.
One of the main advantages of this system is its multi-channel flexibility, which allows it to be integrated into web platforms, mobile applications, messaging systems such as WhatsApp or even telephone services, ensuring that it can be used in different contexts and environments. Other use cases extend to different functions and levels, such as care, administrative tasks and patient management. These capabilities allow AI agents to not only provide information, but also assist in complex processes by automating tasks and facilitating real-time interaction with external systems.
It also provides some keys that we believe will make a difference:
All components of the solution (including the LLM used) can be deployed on premise on the customer's own infrastructure or in the cloud. This allows two very significant advantages for the customer: full data governance and autonomous management of service costs.