Mission, Vision and Values
Mission
The centre of all activities at BALIDEA is our customers. All effort and dedication is aimed at the ultimate aim of achieving their full satisfaction with customized services provided by the professionals of our company. BALIDEA always aims to maximize the return of the client’s investment in our services with a personal commitment to achieving their full satisfaction.
Vision
We have implemented the Environmental Management Standard UNE-EN ISO 14001, following the requirements of EMAS, as issued by the European Union, the Occupational Health and Safety Management System (OHSAS 18001:2007), and Corporate Social Responsibility Reporting in accordance with the Global Reporting Initiative GRI G3.
BALIDEA follows the best practices of ITIL (Information Technology Infrastructure Library), in order to provide our customers with the best quality service possible. Implementation of service management for information technology, for both internal and external services, UNE/ISO IEC 20000:2007, and has certification in ITIL for professionals associated with the company.
Values
The frame of reference which regulates and inspires all work at BALIDEA is composed of:
The corporate culture at BALIDEA, as shared in by all employees, presupposes:
