IT Services
BALIDEA provides various services in the field of Information Technology. These services are provided based on the needs of customers and, for their delivery, the company follows the application of market-based standards and best practices. In this sense, BALIDEA follows the best practices of ITIL (Information Technology Infrastructure Library), in order to provide our customers with the best quality service possible.
Implementation of service management for information technology, for both internal and external services, UNE/ISO IEC 20000:2007, and certification in ITIL for professionals associated with the company.
BALIDEA orients its services towards meeting the client’s objectives, providing standards based quality management, and increasing efficiency by aligning business processes and IT infrastructure, and thus reducing the risks associated with the implementation of IT services.
BALIDEA also provides users with first, second and third level, support services, implementation and management of Help Desks (service centres), as well as systems management services and other IT related services.
